DIGITAL GROWTH LOFTS
Membership Terms of Service, Cancellation Policy, and Refund Policy
Effective Date: August 14, 2026
Operated by LMP 360 Media, LLC, DBA BusyPros AI
Surprise, Arizona
1. Acceptance of Terms
1.1 Acceptance
By purchasing, activating, or using a Digital Growth Lofts ("DGL") membership, including any associated My Marketing Hub account, you ("Member," "you," or "your") agree to be bound by this Membership Terms of Service, the Cancellation Policy, the Refund Policy, and the My Marketing Hub Addendum set out below (collectively, the "Agreement"). If you do not agree to these terms, do not purchase or use a DGL membership.
DGL is a membership program operated by LMP 360 Media, LLC, doing business as BusyPros AI (the "Company," "we," "us," or "our"), a company based in Surprise, Arizona.
1.2 Eligibility
To purchase or use a DGL membership, you must be at least eighteen (18) years old, be a business owner or authorized representative of a business, and not be using the membership to compete with, copy, or build a directly competing training program or membership community. By purchasing or using DGL, you confirm that you meet these requirements and have the authority to enter into this Agreement on behalf of yourself or the business you represent.
2. Description of the Service
DGL provides small business owners and marketers with access to:
Weekly live digital marketing training sessions
On-demand training content and resources organized into four subject-area "Lofts": SEO Loft, Web Design Loft, Social Media Loft, and AI Automation Loft
My Marketing Hub software utilities, templates, and automations relevant to the Loft(s) included in the Member's plan
A My Marketing Hub account, with features enabled according to the Member's subscribed Loft(s) and tier
DGL is offered at multiple pricing tiers, including a limited-availability founding member tier ("Penthouse"). Tier availability, included Lofts, and features are described at the time of purchase and may vary by plan.
2.1 Modifications to Access and Services
As DGL evolves, the training content, community features, and platform tools may be updated, refined, expanded, or discontinued. The Company reserves the right to change, add to, or remove any part of the Services at any time. Except where this Agreement states otherwise (such as the Penthouse founding rate in Section 3.2), the Company is not liable for losses or damages resulting from changes to, or the unavailability of, all or part of the Services.
2.2 Member Portal Account
To access DGL training content and community areas, the Member creates a login for the Company's member portal, separate from the My Marketing Hub account described in Section 8. The Member agrees to provide accurate account information, to keep login credentials confidential, and not to share their portal login with anyone outside their own business. The Member is responsible for all activity under their portal account and must notify the Company promptly of any unauthorized use.
3. Membership Plans and Pricing
3.1 Tiers
DGL offers multiple membership tiers, each providing access to different combinations of Lofts and My Marketing Hub features. The specific Lofts, features, and price for each tier are as described on the DGL pricing page or order form at the time of signup.
3.2 Penthouse Founding Member Rate
The Penthouse founding member tier is offered at $149 per month, limited to seventy-five (75) businesses per state. This rate is locked for the life of the Member's subscription, provided the membership remains active and in good standing without a lapse in billing or a period of cancellation. If a Penthouse Member cancels and later resubscribes, the then-current pricing applies, and the original founding rate is not guaranteed to be reinstated.
3.3 Plan Changes
The Company reserves the right to introduce, modify, or discontinue tiers, Lofts, features, or pricing for new members at any time. Except as stated in Section 3.2 for existing Penthouse Members, the Company may adjust pricing or features for other tiers with at least thirty (30) days' notice by email to the address on file. Continued use of the membership after the effective date of a price or feature change constitutes acceptance of the change.
4. Billing and Payment
4.1 Month-to-Month
DGL memberships are billed monthly, and there is no long-term contract or minimum term. Membership automatically renews each month and the Member is billed on the same billing date each cycle until canceled.
4.2 Payment Method
Member authorizes the Company to charge the payment method on file each billing cycle. It is the Member's responsibility to keep payment information current.
4.3 Failed Payments
If a payment fails, the Company may retry the charge and may suspend access to training content, community areas, and My Marketing Hub until payment is resolved. Continued failure to pay may result in cancellation of the membership under Section 5.
4.4 Taxes
Fees do not include applicable sales, use, or similar taxes. Where required by law, such taxes will be added to the invoice.
5. Cancellation Policy
5.1 Cancel Anytime
Because DGL is billed month-to-month, Members may cancel at any time, for any reason, with no penalty and no minimum term to satisfy.
5.2 How to Cancel
You can cancel at any time through our support portal https://busyproai.freshdesk.com Members recommended to submit cancellation requests at least three (3) business days before the next billing date to help ensure the request is processed before the next charge.
5.3 Effect of Cancellation
Cancellation stops future billing. It does not entitle the Member to a refund of any amount already paid (see Section 6). The Member's access to live training, on-demand content, community areas, and My Marketing Hub continues through the end of the then-current paid billing period, after which access is deactivated.
5.4 Company-Initiated Cancellation
The Company may suspend or cancel a membership for non-payment, breach of this Agreement (including the Acceptable Use provisions in Section 10), or misuse of My Marketing Hub, with or without notice, as reasonably warranted by the circumstances.
6. Refund Policy
6.1 No Refunds
All membership fees are non-refundable. This includes, without limitation, partial months, unused time, unused Loft access, unused My Marketing Hub features, and situations where the Member does not attend live training or otherwise use the platform.
6.2 Cancellation Does Not Trigger a Refund
Canceling a membership stops future charges but does not create a right to a refund of any payment already made.
6.3 Billing Errors
If the Member believes they were charged in error (for example, a duplicate charge, or a charge made after a properly submitted cancellation), the Member should contact the Company within thirty (30) days of the charge. The Company will review and correct verified billing errors. This process addresses genuine billing mistakes and does not waive the no-refund policy in Section 6.1.
7. Usage Charges and Prepaid Wallet
7.1 Usage-Based Costs Are Separate From Membership Fees
My Marketing Hub includes features that carry their own usage-based costs, including but not limited to SMS and text messaging, email sending, phone calls, and AI or conversation credits ("Usage Charges"). Usage Charges are separate from, and in addition to, the Member's monthly DGL membership fee.
7.2 Prepaid Wallet
Usage Charges are paid through a prepaid wallet associated with the Member's My Marketing Hub account (the "Wallet"). The Member adds a credit card to the Wallet and loads funds into it. Usage Charges are deducted from the Wallet balance as they are incurred. The Company sets the rates charged for Usage Charges and may update those rates from time to time; the Company will make current rates available to Members.
7.3 Topping Up the Wallet
By default, Members top up the Wallet manually. Members may optionally enable automatic top-up, in which case the Wallet is recharged automatically from the card on file when the balance falls below a set threshold. If the Wallet balance reaches zero and automatic top-up is not enabled, usage-dependent features (such as sending texts, emails, or placing calls through My Marketing Hub) may pause or decline until the Member adds funds.
7.4 Refundability of Wallet Balance
Unless otherwise required by law, funds added to the Wallet are non-refundable, including upon cancellation of the membership. Members should avoid loading more funds into the Wallet than they expect to use.
8. My Marketing Hub Addendum
8.1 Grant of Access
As part of an active DGL membership, the Company may provision the Member an account within My Marketing Hub, the Company's client management platform. The specific tools, automations, templates, and features enabled correspond to the Loft(s) and tier included in the Member's plan, and may change if the Member upgrades or downgrades.
8.2 Third-Party Platform
My Marketing Hub is built on software licensed from a third-party technology provider (GoHighLevel, Inc.), and the underlying platform is not owned or controlled by the Company. The Company does not guarantee the uptime, availability, features, or continued existence of the underlying platform, and is not responsible for outages, bugs, data loss, or changes made by the underlying platform provider. Use of My Marketing Hub may also be subject to the underlying provider's own terms of service and acceptable use policies.
8.3 Member Data and Content
Content, contacts, funnels, workflows, and other data the Member enters or uploads into My Marketing Hub ("Member Data") remains the Member's data. The Company does not claim ownership of Member Data, but the Member grants the Company the access reasonably necessary to provision, support, and maintain My Marketing Hub.
8.4 Acceptable Use of My Marketing Hub
The Member agrees not to use My Marketing Hub to send unsolicited bulk messages (spam) or communications that violate CAN-SPAM, TCPA, CASL, or similar laws; to engage in illegal activity; to impersonate any person or business; to upload malicious code; or to otherwise misuse the automations, calling, texting, or email-sending features provided. The Member is solely responsible for obtaining proper consent for any marketing communications sent through My Marketing Hub and for complying with applicable marketing and communications laws. The Company may suspend features immediately if it reasonably believes this Section is being violated.
8.5 Feature Changes With Tier Changes
If a Member upgrades or downgrades their DGL tier, My Marketing Hub features are adjusted (added or removed) to match the new tier. Downgrading may deactivate automations, workflows, or tools tied to a higher tier. The Company is not responsible for the effects of a Member's own tier change on data or automations built using removed features.
8.6 Access After Cancellation
Upon cancellation or termination of the membership, the Member's My Marketing Hub access is deactivated at the end of the final paid billing period. The Member then has a grace period of fifteen (15) to thirty (30) days following deactivation to export their Member Data. After that grace period expires, the Company may permanently delete the account and all associated Member Data without further notice. It is the Member's sole responsibility to export any data they wish to keep before the grace period ends. The Company is not liable for Member Data that is not exported in time.
8.7 Credentials and Security
The Member is responsible for maintaining the confidentiality of their My Marketing Hub login credentials and for all activity that occurs under their account.
9. Intellectual Property
9.1 DGL Materials
All training content, live session recordings, templates, SOPs, funnels, automation blueprints, branding, and other materials provided through DGL (collectively, "DGL Materials") are the property of the Company or its licensors. Members receive a limited, non-exclusive, non-transferable license to use DGL Materials for their own business during the term of an active membership. Members may not resell, redistribute, sublicense, or share DGL Materials with non-members, or use them to build a directly competing membership or training program. This license ends upon cancellation or termination of membership.
9.2 Feedback
If a Member provides feedback, ideas, or suggestions about DGL, the training, or the My Marketing Hub setup ("Feedback"), the Member agrees the Company may use that Feedback freely, for any purpose, without payment or attribution. Members should not submit Feedback they consider confidential or proprietary.
10. Member-Generated Content and Community Guidelines
10.1 Community Areas
DGL may include community spaces, such as group chats, comment sections, or posts where Members share wins, questions, or feedback ("Community Areas"). Anything a Member posts, uploads, or submits in a Community Area ("Member Content") is the Member's own responsibility. Member Content is treated as non-confidential, and the Member assumes all risk related to sharing it, including reliance by other Members on its accuracy or completeness.
10.2 License to the Company
By posting Member Content in a Community Area, the Member grants the Company a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and share that Member Content in connection with operating and promoting DGL, including as a testimonial or example in marketing materials, unless the Member specifically opts out of promotional use in writing. The Member confirms they have the right to share anything they post.
10.3 Content Standards
Members agree not to post Member Content that is illegal, defamatory, harassing, threatening, obscene, discriminatory, fraudulent, or that infringes another person's intellectual property or privacy rights, or that falsely implies endorsement by the Company.
10.4 Monitoring and Removal
The Company may, but is not obligated to, monitor Community Areas, and may remove any Member Content or restrict any Member's access to Community Areas at its discretion, including for violations of Section 10.3 or Section 11 (Member Conduct).
10.5 Copyright Complaints (DMCA)
If a Member believes content posted in a Community Area infringes their copyright, they may send a written notice to the copyright contact above that includes: identification of the copyrighted work claimed to be infringed; identification of the material claimed to be infringing and its location within DGL; the complaining party's contact information; a statement of good-faith belief that the use is not authorized; and a statement, made under penalty of perjury, that the notice is accurate and that the complaining party is the copyright owner or authorized to act on their behalf. The Company may remove or disable access to material identified in a valid notice and may terminate the accounts of repeat infringers. Complaints should be directed to [email protected]
11. Member Conduct
Members agree to engage with live training, community spaces, and support in a respectful and lawful manner. The Company may remove or restrict any Member who harasses staff or other members, shares login credentials outside their own business, resells access, or otherwise disrupts the DGL community.
12. No Guarantee of Results
DGL provides education, training, software tools, and templates related to digital marketing, SEO, web design, social media, and automation. By enrolling in any Loft, the Member acknowledges and agrees that no specific results, rankings, traffic, lead volume, revenue, or other business outcome are guaranteed.
Search engines (including Google) and social media platforms (including Facebook, Instagram, and others) regularly change their algorithms, ranking factors, advertising policies, and features, often without notice. These changes are outside the Company's control and can affect a Member's rankings, visibility, reach, or advertising performance at any time, even where prior strategies were successful. Marketing and SEO outcomes also depend on many other factors outside the Company's control, including the Member's own implementation, industry, competition, budget, and market conditions.
The Company does not guarantee any specific ranking, traffic, lead volume, revenue, or other business result from participation in DGL, and is not liable for any drop in performance caused by third-party platform or algorithm changes.
13. General Information Disclaimer
Training content, templates, and guidance provided through DGL are for general informational and educational purposes only and do not constitute legal, tax, financial, or other professional advice. The Company does not guarantee the accuracy, completeness, or suitability of any information provided through DGL, and Members assume all risk associated with relying on it. Members should consult a qualified professional for advice specific to their own business or legal situation.
14. Disclaimer of Warranties
The DGL membership, training content, and My Marketing Hub are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
15. Limitation of Liability
To the fullest extent permitted by law, the Company's total liability arising out of or related to this Agreement is limited to the total amount the Member paid to the Company in the three (3) months preceding the claim. The Company is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages.
16. Indemnification
The Member agrees to indemnify and hold the Company, its owners, and employees harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from the Member's use of DGL, My Marketing Hub, Member Content, or violation of this Agreement, including claims arising from marketing communications the Member sends using My Marketing Hub.
17. Changes to This Agreement
The Company may update this Agreement from time to time. Material changes are communicated by email or posted within the DGL member area with a new effective date. Continued use of the membership after changes take effect constitutes acceptance of the updated Agreement.
18. Dispute Resolution
18.1 Governing Law
This Agreement is governed by the laws of the State of Arizona, without regard to conflict of law principles.
18.2 Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to this Agreement or the Services will be resolved through binding arbitration before a single arbitrator, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. Arbitration will be administered under the rules of a recognized arbitration organization (such as the American Arbitration Association) and will take place in, or be venued with reference to, Maricopa County, Arizona. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction.
18.3 Class Action Waiver
YOU AND THE COMPANY AGREE THAT ANY ARBITRATION OR PERMITTED COURT PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. BY AGREEING TO THIS SECTION, YOU ARE WAIVING THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION. If a court or arbitrator determines this class action waiver is unenforceable as to a particular claim or request for relief, that claim or request must be brought in court and severed from any arbitration.
18.4 Time Limit for Claims
Any claim arising out of or related to this Agreement or the Services must be filed within one (1) year after the claim arose, or it is permanently waived and barred.
18.5 Venue for Non-Arbitrable Claims
For any claim not subject to arbitration under this Section, the state or federal courts located in Maricopa County, Arizona have exclusive jurisdiction, and the parties consent to venue there.
19. Miscellaneous
19.1 Waiver
The Company's failure to enforce any right or provision of this Agreement is not a waiver of that right or provision. A waiver of any provision on one occasion does not apply to any other occasion.
19.2 Severability
If any provision of this Agreement is found invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision is modified to the minimum extent necessary to make it enforceable, or, if that is not possible, removed, without affecting the enforceability of the remaining provisions.
19.3 Assignment
The Member may not assign or transfer this Agreement, or any rights or obligations under it, without the Company's prior written consent. The Company may assign or transfer this Agreement, including in connection with a sale, merger, or reorganization of its business, without the Member's consent.
19.4 No Agency, Partnership, or Joint Venture
Nothing in this Agreement creates any agency, partnership, employment, or joint venture relationship between the Member and the Company. Neither party has authority to bind the other.
19.5 Headings
Section headings in this Agreement are for convenience only and do not affect the interpretation of any provision.
20. Entire Agreement
This Agreement, together with any order form or checkout page the Member completes, constitutes the entire agreement between the Member and the Company regarding DGL, and supersedes any prior agreements or understandings regarding the subject matter.
21. Contact
BusyPros AI
[email protected]
Questions about these terms, cancellations, billing, or My Marketing Hub can be directed to the contact information above.
22. Tool purpose and acceptance
The Black Friday Campaign Builder is an AI-assisted planning tool that generates marketing concepts and campaign drafts from information submitted by the user. By using the tool, submitting information, or accessing generated content, the user agrees to the Terms of Service, this Campaign Builder section, and the Privacy Policy.
23. User responsibility for review and compliance
The Campaign Builder produces AI-assisted campaign drafts. The user is solely responsible for reviewing and approving all posts, advertisements, emails, SMS messages, landing pages, offers, pricing, discounts, savings claims, testimonials, reviews, ratings, guarantees, inventory or capacity statements, links, images, videos, and other generated content before publishing, sending, or relying on it.
The user is also solely responsible for ensuring that all generated content and its use comply with all applicable federal, state, provincial, local or city, industry, platform, carrier, privacy, consumer-protection, accessibility, intellectual-property, advertising, email, text-message, and other requirements. The user must obtain any required consent, permission, license, substantiation, disclosure, approval, or authorization before publication or sending.
24. No legal, regulatory, or professional advice
The Campaign Builder and any automated checks, scores, labels, research, recommendations, calculations, or generated materials are provided for general informational and planning purposes only. They do not constitute legal, regulatory, tax, financial, advertising, privacy, telecommunications, accessibility, platform-policy, deliverability, or other professional advice. The Company does not represent that generated content is lawful, accurate, complete, compliant, suitable, publishable, deliverable, approved by any platform, or free of errors. Automated checks do not provide legal, regulatory, rights-to-use, recipient-consent, deliverability, or compliance approval. Users should obtain advice from qualified professionals regarding their particular business, industry, location, audience, campaign, and legal obligations.
25. Accuracy of user-provided information
The user is responsible for the accuracy, completeness, currency, and authority of all information submitted to the Campaign Builder, including business details, products, services, prices, promotional terms, deadlines, policies, proof, testimonials, customer data, claims, links, images, and source materials. The user represents that they have the right to submit and use that information and that its use does not violate another party's rights, confidentiality obligations, or applicable law. The user must not rely on generated content as confirmation of a factual claim, a price comparison, a guarantee, a testimonial, a review, a rating, a competitor statement, a product availability statement, or a marketing consent record. The user remains responsible for independent verification and final approval.
26. Marketing communications and consent
The user is solely responsible for obtaining, recording, maintaining, and honoring all required permissions, opt-outs, suppression requests, platform requirements, and other obligations before sending marketing communications. This includes, without limitation, email, text, telephone, social-media, paid-advertising, and remarketing communications. Campaign Builder content does not grant permission to contact any person and does not establish that a recipient has consented to receive marketing communications. A user must not send, schedule, or publish a generated communication unless the user has completed its own required review and approvals.
27. Research and third-party information
Any research, competitor observations, sources, or strategic recommendations supplied through the Campaign Builder may be incomplete, time-sensitive, or based on publicly available information. They are not guarantees of current competitor offers, market conditions, performance, or legal compliance. Users are responsible for verifying third-party information before using it in any customer-facing communication.
28. Availability, modifications, and no guarantee of resultsThe Campaign Builder may be updated, modified, suspended, or discontinued. The Company does not guarantee that any generated campaign will achieve a particular result, including sales, leads, traffic, rankings, engagement, conversions, revenue, customer acquisition, or return on advertising spend. The user is solely responsible for obtaining, recording, maintaining, and honoring all required permissions, opt-outs, suppression requests, platform requirements, and other obligations before sending marketing communications. This includes, without limitation, email, text, telephone, social-media, paid-advertising, and remarketing communications. Campaign Builder content does not grant permission to contact any person and does not establish that a recipient has consented to receive marketing communications. A user must not send, schedule, or publish a generated communication unless the user has completed its own required review and approvals.